SAP sets up Apparel and Footwear team
P.J. Jakovljevic - October 5, 1999

Event Summary

SAP is trying to stabilize its Apparel and Footwear R/3 Solution (AFS) after early users had problems with the software, leading several to stop work on their projects. Until now, SAP was pulling consultants from its wider consumer products group to deal with AFS installations. The new AFS team now has 35 consultants on board, and expects to increase that count to 50 by year's end, stated Annegret Sonnenberg, vice president of SAP's retail and consumer products unit. Their job is to work directly with users to help expedite software fixes being done at SAP's German development labs. The 60-plus apparel and footwear companies that have bought the AFS software are typically smaller than most manufacturers with R/3, 'And they need someone who speaks their language'', she added. By early next year, SAP hopes to ease sales restrictions that have limited new purchases of AFS since the stabilization work began last spring...