SAP Users Speak Out on Credit and Collections Shortcomings
Steve McVey - February 1, 2000

Overview

A recent survey of companies who have implemented SAP Accounts Receivable revealed more than a few areas where the system failed to deliver. We undertook the survey in response to a client inquiry regarding SAP A/R module implementations and possible effects on Days Sales Outstanding (DSO) metrics. DSO, a measure of a company's ability to collect its receivables, is computed in various ways, though we defined it as DSO = (Accounts Receivable*365 Days) / (Total Revenues)...