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Integrating Customer Relationship Management through Software As A Service
Jim Berkowitz - December 6, 2005

The CRM Marketplace

According to the research firm Gartner, in the past year alone, more then $3.5 billion (USD) was spent on new customer relationship management (CRM) software licenses, but the top four CRM vendors (SAP, Siebel, PeopleSoft, and Oracle) accounted for only 38 percent of this total CRM revenue...


 
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