Customer Relationship Management and Social Networks—They're Related How, Again? Paul Greenberg - February 7, 2007
By now, there isn't a soul reading this who hasn't heard of SAP.
By now, there isn't a soul reading this who hasn't heard of salesforce.com.
By now, there isn't a soul reading this who hasn't heard of MySpace.
Or YouTube, or LinkedIn, or Friendster, or …
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