Front-office Lean—Taking Lean Manufacturing Beyond the Shop Floor
Gregory Romanello - June 25, 2007

It would be hard to find a successful manufacturer anywhere in the world that is not using some elements of lean manufacturing to streamline its operation. Some companies have formal lean programs, employing individuals with black belts in Six Sigma (a system of practices for measuring defects and improving quality, and a methodology to reduce defect levels, with Black Belts being the professionals who can explain these philosophies and principles to companies), and other process control skills...