With CRM so closely bound up with revenue generation, companies are always looking for ways to strengthen their CRM programs and initiatives. So we thought it would be a good time to take a close-up look at two popular mid-market CRM solutions from two well-known CRM vendors.

Microsoft needs no introduction. As the world's largest software vendor, the Microsoft name is familiar to just about anyone who uses a computer. NetSuite, co-founded by Oracle's Larry Ellison, is a pioneer in web-based, on-demand business software that includes CRM, ERP, and accounting.

So who came out on top when we put Microsoft Dynamics CRM and NetSuite CRM+ head-to-head in a contest based on pure CRM functionality? You can find the results below.