Cincom Asserts Expertise In CRM For Complex Manufacturers
Part 2: Challenges and User Recommendations
P.J. Jakovljevic - November 27, 2002

Challenges

Cincom Systems, Inc. (www.cincom.com ), a privately-held, Cincinnati, OH based provider of software solutions and services primarily to complex manufacturers, continues with perfecting its knowledge systems for sales, and customer relationship management (CRM). In September, the company announced the availability of its new CRM Solution for Complex Manufacturers. With some of its customers reportedly already asserting proposal times cut from five days to 15 minutes, product time-to-market reductions of as much as 70%, and 15% increases in business win rates, Cincom believes the new offering is arriving just in time for this market segment...