Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
P.J. Jakovljevic - March 10, 2003

Event Summary

On January 21, Microsoft Business Solutions (MBS), a division of Microsoft Corporation (NASDAQ: MSFT), announced the long awaited North American general availability of Microsoft Business Solutions Customer Relationship Management (Microsoft CRM). The product’s availability happens almost a year after the initial announcement of Microsoft’s own CRM product intent...