Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations

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Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
Part Two: Challenges and User Recommendations
P.J. Jakovljevic - March 11, 2003

Event Summary

On January 21, Microsoft Business Solutions (MBS), a division of Microsoft Corporation (NASDAQ: MSFT), announced the long awaited North American general availability of Microsoft Business Solutions Customer Relationship Management (Microsoft CRM)...

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