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Is J.D. Edwards's CRM 2.0 (With more than 200 Enhancements) Good News?
Kevin Ramesan - April 1, 2003

Event Summary

J.D. Edwards (NASDAQ: JDEC) has recently announced the launch of CRM 2.0, delivering 200 Product enhancements. The cornerstone of their CRM offering is a lower cost of ownership specially for existing J.D.Edwards back office application customers. They claim to achieve such advantage through a thorough integration based on the company's XPI (eXtended Process Integration) technology the company's integration platform that has been enabled to support the evolving Web Services interoperability standards, and with XBPs (eXtended Business Processes), a set of pre-defined business processes designed to expedite the connection with disparate systems and reduce costs, and its Data Model Inheritance capabilities..


 
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