Great Product: Too Bad The Architecture Doesn’t Fit
M. Reed - November 29, 2003

Introduction

Most potential customers understand that detailed scripted scenarios should be performed with software vendors who are on the short list of candidates, in order to evaluate the functional abilities of products being considered. Unfortunately, many companies neglect to investigate the technological underpinnings of these products during the evaluation phase. This can lead to the purchase of a product which is functionally excellent, but difficult (or impossible) to support in the customer's environment...