Cincom Sticks to CONTROL of ETO and MRO
Part 1: Recent Developments
P.J. Jakovljevic - May 23, 2002

Background

<b>Cincom Systems, Inc.</b> (<a href="http://www.cincom.com/" target="_blank"><b>www.cincom.com</b></a>), a privately held, Cincinnati, OH based provider of software solutions and services primarily to complex manufacturers has possibly been a textbook case of longevity in the software business. Since 1968, the company has developed tools for manufacturing, financial, and sales automation applications. Its software manages application development, customer support, database, call center, and manufacturing functions. In addition to core ERP software, Cincom develops, markets, and supports software for document management, knowledge systems for sales, and customer relationship management (CRM). More than 5,000 customers in 93 countries use its software solutions worldwide, including such customers as <b>Boeing</b>, <b>Trane</b>, <b>TRW</b> and <b>Alliant TechSystems</b>. Thomas Nies has been president, CEO, and owner of Cincom since he founded the company; his tenure as CEO is the longest in the computer industry.<br> <br> <font color="#336699">This, <b>Part 1</b> of a 3-part note examining Cincom, details the company's history and recent product announcements.<br> <br> <b>Part 2</b> will discuss the Market Impact of the announcements. Part Three will discuss the Challenges faced by Cincom and makes User Recommendations.</font>..