Application Erosion: Eating Away at Your Hard Earned Value
Olin Thompson - November 23, 2001

Do you have Application Erosion?

At a recent meeting of CIOs, all talked about the same phenomena. Eventually, they came up with the term 'Application Erosion' to describe their common problem. These CIOs each had the same ERP system installed for from four to nine years. Each observed that through time, the system value had become less and less. The system had not changed; but the users were using less and less of the system for no apparent reason...