Knowledge Based Selections
John Diezemann, Ben Spencer, James F. Dowling - March 14, 2001

Executive Summary

Performing a selection for a technology product requires a company to marry a myriad of internal business requirements, both present and future, with a myriad of vendor attributes that relate to both products performance as well as the ability to effectively provide long-term value to clients. In order to truly reach a 'best' and 'justifiable' decision that will stand up to the scrutiny of critics both inside and outside the organization, true business requirements, linked to long-term strategy must be distilled and hundreds, if not thousands, of vendor attributes must be evaluated...