Identifying the ROI of a Software Application for SCM
Part 2: We Are Looking for the Vendor To Tell Us
Mark Wells - July 16, 2001

Executive Summary

The competitive environment for every industry grows increasingly intense. Fast, reasonably accurate information about the impact of a software investment decision grows more critical. Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. At least four very real challenges make such perfect information elusive. Commonly, executives meet these challenges with responses that are not carefully considered. The challenges and the corresponding reactionary refrains are as follows:..