What's Wrong with Application Software? It's the Economics
Olin Thompson - January 30, 2003

Event Summary

The recent TEC article, 'Should You Modify An Application Product' resulted in an unusually high number of e-mails. Most agreed (end-users, IT professionals) with the analysis presented in the article and a few agreed (vendors) with the exception of when their favorite product or tool set was used for the modifications. We received a single e-mail that was absolutely hostile towards the position. This e-mail started with 'Wake up!!! It's the 21st century' and went down hill from there, even suggesting that the article must have been 'submitted via telegraph.' We invited the hostile commentator to write his views in TEC, and we are waiting for his contribution...