| Thou Shalt Motivate and Reward Workforce Better P.J. Jakovljevic - November 27, 2006 Background Our recent series depicted a paradigm shift in administrative human resources (HR) management. Where it was once mostly responsible for mundane staffing and personnel issues (such as hiring, employment policies, handling pay, retirement plans, and benefits), it now plays a much more strategic, human capital management (HCM) role in supporting the evolving workforce and its needs. To put it another way, while decades have been spent investing in automation technologies for better use of tangible assets, only recently have enterprises begun to invest in optimizing human capital. Tactical and administrative HR management is accordingly morphing into strategic HCM... |