Off-shoring: Are You Getting Your Money's Worth?
Joe Strub - August 30, 2006

Introduction

Every day we hear about more and more companies moving functions off-shore to places like India, the Philippines, and China. Some of you may have had firsthand experiences. The justification is that it decreases headcount, reduces labor expenses, and provides better services. But these savings are far from automatic. Whether for software development, enterprise-wide software implementations, or call center operations, companies must approach these opportunities with their eyes wide open...