Global Trade Management Software Vendors Under-Perform, But Were Predictions Overly Optimistic?
Michael Bittner - November 11, 2005

Background

The Internet has enabled a networked world. Communication infrastructures and emerging applications, coupled with global sourcing alternatives have dramatically opened the door for international trade. Unfortunately, as a direct result of the 9/11 terrorist attacks on the World Trade Center in New York (US), scrutiny and security, not e-commerce, have become the main themes for global trade today. By late 2001, customs officials made it clear that as far as cross-border trade was concerned, it would not be business as usual. As a result of increased security measures, compliance and risk management has become paramount to safeguard national interests, and the need for flexible systems and processes characterized by change management that can react to global trade regulations, has grown...