When You Realized the Need for a Unified View of Your Customers, that is E.piphany
L. Talarico - August 16, 2000

Event Summary

E.piphany, Inc. develops CRM (Customer Relationship Management) software primarily for the Fortune 1000. Their new product suite, E.5, will become available in late August 2000. This suite is the company's first attempt to combine analytical information with such traditional CRM functionality as campaign management, personalization, and customer support tracking. The union was made possible by assimilating software E.piphany acquired from the purchase of Octane Software, a specialist in contact management. The new release manages all inbound and outbound customer contacts from sales, service, and support touch points within the company...