Digital Business Service Providers Series: Market Overview
E. Robins - December 13, 2000

Executive Summary

The Digital Services Industry began when traditional management consultants with accounting practices discovered that computers could relieve them of the vast tedium of processing numbers and let them focus on their client's business concerns, usually by applying the new technology to create new business value. The world hasn't been the same since. Today, any business of reasonable size is integrated with its support technologies, whether the business is aware of it or not. With the rise of the World Wide Web, the breadth of technologies and associated business services has exploded, and will continue to do so without much in sight - short of an economic collapse - to stop it. Forward thinking service providers provide measurable value to their clients - and have indeed helped create whole new business models and opportunities...