Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Randy Garland - July 26, 2001

The Nortel and Clarify Marriage

On October 18, 1999, Nortel Networks, proclaimed that it was entering into a definitive merger agreement with the CRM vendor Clarify Inc., at the time the world's second largest provider of 'front office [read: 'CRM'] solutions for eBusiness.' Nortel was buying all the common shares of Clarify for US$2.1 billion in its common shares. The deal closed on March 16, 2000...