Microsoft's Dynamic New Approach to Professional Services Automation
Neil Stolovitsky - February 10, 2006

Introduction

With the recent re-branding of the Microsoft Business Solutions product line as Microsoft Dynamics, Solomon, Microsoft's flagship professional services automation (PSA) solution for the small and medium business (SMB) market, has been repackaged as Microsoft Dynamics SL. Microsoft Dynamics SL version 6.5 extends the solution's prior functionality through its business portal, as well as by offering new modules for purchase requisitions and bank reconciliations. Moreover, Dynamics SL offers its clients extensive project portfolio management (PPM) capabilities with its real time bi-directional integration with Microsoft Project Server 2003...