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Human Resources (HRMS)  
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Innovation and Change in Human Resources
by Verónica Inoue
Learning Review's Veronica Inoue interviewed two representatives of the Interamerican Federation of Human Resource Management Associations (Federación Interamericana de Asociaciones de Gestión Humana), who attended the…
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Applying the Power of Social Networks to Customer Relationship Management
by Wayne Thompson
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and wikis are enabling customers to become advocates, and not…
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Podcast: A Project Manager's Guide to Business Performance Management
by Neil Stolovitsky
As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to…
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How One Vendor's Software Solutions Address the Insurance Industry's Unique Issues
by P.J. Jakovljevic
Callidus Software's latest enterprise incentive management and sales performance management product suite for the insurance sector aims at helping insurance carriers improve agent retention and at providing producers…
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How Can Insurance Carriers Retain and Reward True Producers?
by P.J. Jakovljevic
The enterprise incentive management and sales performance management market is evolving rapidly. Callidus Software remains the vendor of choice for some of the largest companies in the world. The vendor is aiming to…
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Improving Human Performance by Identifying the Gaps
by Verónica Inoue
Mariano Bernárdez, expert in performance improvement, was interviewed in Buenos Aires (Argentina) by Learning Review's Verónica Inoue. Inoue asked Bernardez about his new book, Tecnología del Desempeño Humano (Human…
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On Demand Compensation Management Partnerships for Spiffed-up Success
by P.J. Jakovljevic
Centive's strategy is to form a limited number of strategic partnerships with leading management consulting firms to ensure customers receive the highest levels of service and support. Pertinent alliances made include…
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The Compelling Capabilities of One Compensation Management Vendor's Solution
by P.J. Jakovljevic
Despite its product's notable functional scope, Centive is committed to being the leader in on demand sales compensation management. The vendor believes it now has sufficient resources to fund research and development,…
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On Demand Delivery Compels a Compensation Management Vendor
by P.J. Jakovljevic
The on demand paradigm and enterprise incentive management market seem to have established a viable cross-section to the extent that, going forward, some players feel comfortable enough to opt solely for the…
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How One Vendor Addresses Support and Maintenance Issues
by P.J. Jakovljevic
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance customers are committed to service contracts, but only to a…
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