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Human Resources (HRMS)  
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User Recommendations for Project-oriented Software
by Charles Chewning Jr.
Selecting the right project-oriented software may depend on the specific requirements of the industry niches in which an organization competes. But since not all software is created equal, it's worth examining some…
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Project-oriented Software: Many Choices, Many Differences
by Charles Chewning Jr.
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is…
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Technology's Role in Strategic Human Resources
by Michael Nosil
The human resources (HR) department can—and should—deliver contributions to the organization's bottom line. Through technologies and service providers, HR can move from being merely a cost center to being an essential…
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Enterprise Resource Planning for Services, and Professional Services Automation: Where Do You Draw the Line?
by Neil Stolovitsky
Since the late nineties, enterprise resource planning (ERP) vendors have developed functionality for vertical markets in the service industry. Simultaneously, professional services automation (PSA) became a viable…
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The Role of Sales Training Requirements Definition and Requests for Proposals in the Success of Technology Companies
by Dave Stein and Al Case
The first step in choosing an effectiveness service provider (ESP) that best meets your company's needs is to develop a requirements definition. When used as a request for proposal, the requirements definition can be a…
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Planning Horizon of a Technical Personnel Management System
by Juan Francisco Segura
Airlines struggle every day to reduce costs, maintain the level of customer service, and have more efficient processes, and this puts more pressure on line maintenance supervisors and engineers. This is where a…
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Technical Staff Management Systems for the Aviation Industry
by Juan Francisco Segura
In the airline industry, aircraft maintenance is an activity that has to be done throughout the day, so maintenance personnel must be available at all times. The complexity of the operation increases the need for a…
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Total Reward Management: Don't Leave Your Line Manager Alone
by Donatello Bianco
A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to…
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Employee Performance Management Problems
by Mukhles Zaman
The newest trend in human capital management is employee performance management (EPM). Unlike traditional HR evaluations, EPM links employee performance to a company's goals. While there are no strong EPM vendors,…
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The Oracle/PeopleSoft Reality Check
by Olin Thompson and P.J. Jakovljevic
While customers may be bemused if not concerned about the Oracle/PeopleSoft merger, they are from a traditionally risk-adverse market. Despite the lush deals offered by the competition, realistically, the only way…
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