The Promise (and Complexities) of Private Labels
by P.J. Jakovljevic
Recent studies have shown that retail winners (that is, companies that outperform their peers in year-over-year, comparable store sales) carry a significantly higher percentage of private label merchandise than their… Read the Article…
Off-shoring: Are You Getting Your Money's Worth?
by Joe Strub
Are companies that offshore software development, call center operations, and remote implementations really saving money? Are customers and users realizing benefits? Indeed, there are areas where savings can be… Read the Article…
Technology's Role in Strategic Human Resources
by Michael Nosil
The human resources (HR) department can—and should—deliver contributions to the organization's bottom line. Through technologies and service providers, HR can move from being merely a cost center to being an essential… Read the Article…
Outsourcing Supply Chain Planning Processes
by A.B. Maynard and Ron Boling
Supply chain planning tools deliver potentially tremendous savings when well implemented, and wreak havoc when they fail. A company considering an outsourcing strategy for their supply chain planning processes should… Read the Article…
Selecting an Outsourcing Provider—Art or Science?
by A.B. Maynard
As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting… Read the Article…
Remote Implementations--Why They Can Make $ense
by Joseph J. Strub
Everything in the computer industry seems to be going off-shore, why not software implementations? This article looks at reasons why remote implementation of software packages can make both logical and fiscal sense,… Read the Article…
Consumers Shop Everywhere: Understanding Multichannel Sales
by P.J. Jakovljevic
Multichannel retailers must be able to flawlessly execute a full range of services to engage, transact, and fulfill on Web placed orders. Hence, most successful multichannel retailers of today had to either build a… Read the Article…