Executive Resources

PBX VoIP Systems

Source: GetVoIP.com
The VoIP industry offers a number of different services, features, and options. Among the various services and systems is the private branch exchange (PBX) system, depicting a system’s hardware where an incoming call is forwarded, transferred, or otherwise routed to another extension, etc. But BPM systems can differ in mode of service. Read this paper and know the benefits and drawbacks of three different PBX options.



Related content:

Finance Is Changing Fast, Can Your Apps Keep Up?

The finance field undergoes rapid changes—and financial organizations must be able to adapt to those changes at lightning speed in order to stay one step ahead of the competition. They must also be able to foresee customer needs and address them before them the competitors do, otherwise they risk losing their fickle clients.

Additionally, customers expect their financial institutions to be readily accessible at all times and for them to be able to conduct their financial transactions reliably 24/7. A lag in the performance of their mission-critical applications—such as investment and portfolio management, online banking, and claim processing software—can cost banks thousands of dollars every minute. Financial organizations must be able to prevent and attend to emerging issues early on before they progress and disrupt the entire business. IT teams must be able to meet these demands while facing challenges of increasing IT complexity, difficulty prioritizing, trouble pinpointing root causes, and understaffing.

Furthermore, stricter regulations regarding how financial institutions can store and transmit customer information and increased IT security threats from hackers worldwide have made it increasingly challenging and important to have continuous monitoring and effective management of mission-critical apps. The main problem of IT essentially has to do with lacking insight into the organization’s mission-critical apps. Read how financial institutions can use application performance management solutions to maximize performance, reduce bottlenecks, quickly troubleshoot problems, and proactively monitor applications.

Enterprise Plans for Mobile Security

Mobile devices can be essential for information-sharing and networking within enterprises. With them comes the question of security and access management. The approach a company takes to selecting mobile security must look at some key factors, including capabilities for application management and whether the device is employee-owned or company-owned. This report was put together following a survey of IT buying decision-makers at 108 medium and large enterprises. It looks at strategies for setting up effective mobile device security.

Moving Beyond Your Mobile Blind Spot: An App Centric Approach to Enterprise Mobility

Between 55% and 65% of enterprises allow some type of bring your own device (BYOD), according to J. Gold and Associates’ research. While companies tend to have mobile strategies, there are often gaps within those strategies that overlook factors like changing technology requirements and security breaches. This report looks at the crucial factor of security, compares mobile security solutions, and details prioritizing the user experience.

2014 Trends in ERP Convergence

In 2013, we were bombarded with what industry observers were calling big trends in enterprise software: software as a service (SaaS), prevalence of mobile devices, and consumerization of IT. Enterprise resource planning (ERP) was not immune to these trends. In this report, anticipated trends are explored in ERP convergence and goals, challenges, and performance of ERP implementations are investigated.

SIM Operators: How to Maximize Revenues using Value-added Services

This document explains how different value-added services (VAS) applications like SIM Toolkit, WIB, and Celltick can be deployed by SIM operators to generate revenue. The document aims to help the telecom operators to select the “right” technology as VAS both in the context of end user and operator.