TEC IT Outsourcing Survey

TEC developed its new Outsourcing Evaluation Center to help companies select the best outsourcing suppliers based on impartial information.

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Enterprise Sales & Operations Planning: The Critical Link

Can manufacturers improve service levels, grow revenue via new products, augment their margins and boost inventory turns? Enterprise Sales & Operations Planning (ES&OP) is a widely-recognized process that was developed by Oliver Wight. Led by senior management, the process evaluates revised time-phased projections of supply, demand, and the resulting financials on a monthly basis. Join Senior Consultant George Palmatier and learn how to align all business functions and sustain the company’s strategy and business plan. Attendance is limited and registrations will be first-come serve.

WHEN: September 21, 2004
TIME: 11:00 – 12:00 AM (EDT)

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Customer Self Service Essentials

Web self-service technologies are working their way into today's enterprises and are demonstrating that integrating self-service into support practices has much to offer. The potential for cost savings and increased employee efficiency make Web self-service an attractive option to consider. Yet, as the enterprise evolves, self-service is destined to become more of a necessity than an option. For banks, brokerage houses and other financial institutions, Web self-service has come to be expected by customers. Clients crave 24x7 access to account information and value the convenience of being able to locate information on their own. As more customers turn to the Web to conduct business, that expectation will expand rapidly to include other industries, making Web self-service a critical component of competitive customer service strategy.

WHEN: September 21, 2004
TIME: 11:00 AM (EDT)

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The next generation of enterprise resource planning (ERP) will transform your business in profound ways.

The next generation of ERP discussed on this Webcast will revitalize your way of looking at the restrictions that stand in the way of moving your business to a higher level of global performance. Through the most completely embedded value chain solutions, that can be distributed to anyone at any time on any device, you'll find meaningful new ways to substantially compress the amount of time it takes to acquire information and use it to make decisions, initiate actions, deploy resources, and innovate. This means squeezing every possible amount of delay, waste and cost out of your value chain.

Find out how the next generation of Epicor Vantage 8.0 ERP software supports this ideal.

WHEN: September 23, 2004
TIME: 11:00 AM (PST) / 2:00 PM (EDT)

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Danger within. Industry experts agree that in 2004 and beyond, hackers, viruses, and worms will increase both in number and sophistication. Security should be a prime concern for corporations and individuals alike. This program attacks internal security vulnerability issues. If you are new to the security field or curious about the issues surrounding data protection, this course is for you. Register at TEC Learning Center today for this on-line LIVE course.

WHEN: September 27, 2004
TIME: 9:00 AM - 11:00 AM (EDT)

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Bridging the Gap – Best Practices in Offshore Relationship Management

How do you manage offshore relationships so that expectations are met and potentially exceeded? Before taking the plunge and beginning your first offshore outsourcing deal, you need to understand the key challenges in building and managing offshore outsourcing relationships. This course prepares management to meet the challenges by revealing “best practices” in Offshore Relationship Management (ORM). Register at TEC Learning Center today for this on-line LIVE course. Attendance is limited.

WHEN: September 28, 2004
TIME: 1:00 PM - 2:00 PM (EDT)

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IT infrastructures that support demand-driven supply chain networks must evolve as quickly as do the dynamic business processes involved. Tune in to learn how your organization can build applications to meet emerging business requirements in just weeks and adapt them to business and regulatory change in just hours. By reducing as much as 90 percent the cost of developing and maintaining applications, your business systems will be continuously adaptive, while competitors' systems lag months behind

Tune in to learn about a business-rules-based application development and maintenance platform—based on J2EE--for demand-driven supply networks.

WHEN: September 29, 2004
TIME: 1:00 PM (EDT)

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Low Cost, Rapid Partner On-Boarding – Enable Your Supply Chain

For many companies, the inability to integrate partners and their systems to the supply chain network in a rapid and low cost manner often leads to the failure of supply chain projects.

Explore how companies can simplify the complex nature of multi-enterprise business partners and process integration, improving network visibility and execution with a best practice partner enablement methodology.

WHEN: September 30, 2004
TIME: 11:30 AM (EDT)

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New research from analyst firm Industry Directions indicates that leading companies accelerate performance by continuous improvement. That means they don’t just measure progress, they actually drive impressive gains in manufacturing excellence across four major areas, and manufacturing execution systems (MES) play a significant role.

Tune in to hear Lenox, maker of fine tableware, discuss its experiences on the path to continuous improvement, and from Industry Directions’ Julie Fraser, who will present the research results.

WHEN: October 14, 2004
TIME: 12:00 PM (EDT)

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Mastering The Maintenance Process
December 5 - 8, 2004
Bonita Springs, Florida

The 19th International Maintenance Conference is an event where maintenance and reliability professionals learn from each other through a series of informative learning sessions, short courses, benchmark sessions, networking opportunities and a wide selection of full day workshops.

Please join us for IMC-2004 the 19th International Maintenance Conference.

More Information | Register