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Resumen:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Extracto del documento de
automotive repair and service:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Publicado en:
2005-08-02
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Resumen:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcomes—procure performance rather than parts and people. It requires total business process reorientation
from services and maintenance through procurement techn (...)
Extracto del documento de
automotive repair and service:
Moving to a performance-based service business model will have huge implications for the whole value chain. Its principle
is to manage for outcom...
Publicado en:
2004-06-22
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Resumen:
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain
competitive because its composite applications will create business process solutions that follow the current trend toward
integrated suites of best-of-breed applications. (...)
Extracto del documento de
automotive repair and service:
Click Commerce recognizes that the SCM playing field is highly competitive and fragmented. However, it believes it will remain
competitive because...
Publicado en:
2006-05-08
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Resumen:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply
chain management (SCM) of spare and replacement parts. (...)
Extracto del documento de
automotive repair and service:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain
management (SCM) of...
Publicado en:
2005-07-28
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Extracto del documento de
automotive repair and service:
... track, and receive parts on time for the repair. ... can help you better
manage your service parts ... a quotation for the Software for Japanese automotive
spare parts ...
Publicado en:
2010-07-08
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Resumen:
While change is never easy, continuing with an outdated process does not help companies to stay competitive. Learn how transforming
your S&OP process from a supply-demand balancing exercise to a strategic approach that integrates your entire business can
increase supply chain visibility, improve customer (...)
Extracto del documento de
automotive repair and service:
... customer service, and ensure a better balance between demand, capacity, and profitability.
And know the Top 10 myths in S&OP. Download <strong>The Automotive ...
Publicado en:
2012-01-26
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Resumen:
Today's competitive retail landscape has lead to mega-mergers between some of the oldest retailers in the US: Kmart and Sears.
Before the technical issues of merging disparate supply chain systems can be addressed, these giants first had had to get
their business "housekeeping" in order. (...)
Extracto del documento de
automotive repair and service:
Today's competitive retail landscape has lead to mega-mergers between some of the oldest retailers in the US: Kmart and
Sears. Before the technica...
Publicado en:
2005-04-18
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Extracto del documento de
automotive repair and service:
... services, EAM, and maintenance, repair, and overhaul ... from product-based
sales to service-based sales ... the aerospace and defense (A&D), automotive,
and industrial ...
Publicado en:
2010-03-16
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Resumen:
TEC's P.J. Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visionary. Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O)
specialist, has become a full-fledged service lifecycle manag (...)
Extracto del documento de
automotive repair and service:
TEC's PJ Jakovljevic runs down the history of Servigistics, a service lifecycle management (SLM) platform provider, and
interviews its chief visi...
Publicado en:
2011-04-08
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Resumen:
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits
from service operations. This will lead in turn to significant overall profit margins. (...)
Extracto del documento de
automotive repair and service:
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits
from service operations....
Publicado en:
2006-08-15
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Resumen:
Customers and users see the value of IT services only after they’re in operation. Unfortunately, preparation and due diligence
doesn’t always mean that you end up providing the IT services those users are expecting. With the automotive industry used
as an analogy, get key tips on how to better define (...)
Extracto del documento de
automotive repair and service:
... With the automotive industry used as an analogy, get key tips on how to better define
and document IT operations design and transition—so ultimately, your ...
Publicado en:
2010-03-11
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Resumen:
Learn how communication-enabled business processes (CEBPs)—processes enabled by communication systems that are tightly integrated
with business applications—can help resolve customer relationship management (CRM) issues by reducing latency, providing recording
of and visibility into interactions, and (...)
Extracto del documento de
automotive repair and service:
Creating Business Value with Communication-Enabled CRM Processes: Enhancing Marketing, Sales, and Service.
Source: SAP. Document Type ...
Publicado en:
2011-03-14
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Resumen:
Click Commerce has been impressively active in its expansion efforts, and now offers quite a few solutions outside its traditional
realm. While each of its solutions has a unique focus, the vendor's target market often requires solutions from several categories. (...)
Extracto del documento de
automotive repair and service:
Click Commerce has been impressively active in its expansion efforts, and now offers quite a few solutions outside its traditional
realm. While ea...
Publicado en:
2006-11-15
-
Resumen:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply
chain management (SCM) of spare and replacement parts. (...)
Extracto del documento de
automotive repair and service:
The growing pressure for improving customer responsiveness and profits has lately changed the traditional role of supply chain
management (SCM) of...
Publicado en:
2005-07-28
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Resumen:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Extracto del documento de
automotive repair and service:
Differentiation through Service Excellence. ... While revenue is flattening for many product
businesses, service income is increasing. ...
Publicado en:
2010-03-11
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Resumen:
Click Commerce has evolved beyond its roots, into a provider of much more comprehensive on-demand supply and demand chain
management software, consulting, hosting, and related services that should enable users throughout the world to collaborate
in near real time. (...)
Extracto del documento de
automotive repair and service:
Click Commerce has evolved beyond its roots, into a provider of much more comprehensive on-demand supply and demand chain
management software, con...
Publicado en:
2006-11-14
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Resumen:
Your Challenge: Get Decision Makers' Approval for The Challenge to Achieve Perfect Order Management. Specific, Measurable,
Achievable, Relevant and Time-Bound. Superior order management can provide you with a competitive edge across the board. To
move closer to order perfection and a truly loyal customer (...)
Extracto del documento de
automotive repair and service:
Your Challenge: Get Decision Makers' Approval for The Challenge to Achieve Perfect Order Management. Specific, Measurable,
Achievable, Relevant and...
Publicado en:
2010-03-11
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Resumen:
The advent and growth of vendors targeting the needs of discrete manufacturing industries proves that the PLM market in this
sector has been hot. Agile Software has made a name for itself by providing the tools that support the collaborative exchange
of product data, appealing to companies that rely on c (...)
Extracto del documento de
automotive repair and service:
The advent and growth of vendors targeting the needs of discrete manufacturing industries proves that the PLM market in this
sector has been hot. ...
Publicado en:
2003-10-23
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Resumen:
Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand,
enterprise resource planning software-as-a-service application. Its solution is good news for small and medium businesses
in more ways than one. (...)
Extracto del documento de
automotive repair and service:
Glovia International has launched the first full-fledged and versatile, manufacturing-oriented solution that is an on-demand,
enterprise resource ...
Publicado en:
2007-01-22
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Resumen:
Effective supply chain management is vital for global manufacturers' and retailers' success. If TradeBeam GTM blueprint proves
successful, the time and money spent managing suppliers to ensure inventory levels are maintained will be optimized (...)
Extracto del documento de
automotive repair and service:
Effective supply chain management is vital for global manufacturers' and retailers' success. If TradeBeam GTM blueprint
proves successful, the tim...
Publicado en:
2005-06-06