-
Abstract:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is
not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need
all the available upgrades. (...)
Excerpt related to
software technology support:
Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M
is not for all businesses,...
Published:
2007-04-11
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Abstract:
The problem of information technology investments particularly concerns small and medium enterprises, as they are much more
limited in resources than large enterprises. One of the critical questions is whether to implement an open source or closed
source solution. (...)
Excerpt related to
software technology support:
The problem of information technology investments particularly concerns small and medium enterprises, as they are much more
limited in resources t...
Published:
2006-12-18
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Abstract:
IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent of CRM
exacerbated a serious, pre-existing condition, rather than CRM creating the condition. Bottom line-gathering business requirements
for technology support should no longer be IT's pro (...)
Excerpt related to
software technology support:
IT hasn't properly supported CRM because it hasn't understood either its importance or its requirements. The advent
of CRM exacerbated a serious, ...
Published:
2003-05-01
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Abstract:
Web Services is a no-brainer as a standard mechanism for providing access to enterprise applications and data; this will
allow businesses to create words out of alphabet soup (ERP, SFA, CRM, EAI, EJB, COM, BFD). Nothing about Web Services, however,
addresses the front-end complexity of dealing with multi (...)
Excerpt related to
software technology support:
... In support of this, the Interaction Server will provide the following capabilities ...
mass, and we are in the midst of an inflection point for software technology. ...
Published:
2002-05-22
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Abstract:
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several,
less expensive options existing for any company that is considering discontinuing S&M for an application product. (...)
Excerpt related to
software technology support:
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with
several, less expensive opt...
Published:
2007-04-04
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Abstract:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use multilingual software applications in order to increase their productivity and in some cases meet compliance
regulations. (...)
Excerpt related to
software technology support:
Product managers in product companies are trying to develop applications that support multilingual functionality. Multinational
corporations use m...
Published:
2009-08-17
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Abstract:
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves
into a vendor of solutions for the "e-Business infrastructure". In conjunction with their contract to build an enterprise
data warehouse for the United States Postal Service and th (...)
Excerpt related to
software technology support:
... With the addition of support for MQSeries and ... over most vendors
in core database extraction technology. ... Business Objects, Cognos, and Seagate Software
(See TEC ...
Published:
2000-01-01
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Abstract:
For the past 25 years, McHugh Software has quietly plied the supply chain execution trade. Its new DigitaLogistix suite
successfully marries traditional and next-generation applications, giving the company a reason to shout. (...)
Excerpt related to
software technology support:
For the past 25 years, McHugh Software has quietly plied the supply chain execution trade. Its new DigitaLogistix suite successfully
marries trad...
Published:
2001-05-04
-
Abstract:
Lawson has unveiled a new standards-based business applications platform designed to increase overall application quality
and improve the product lifecycle experience for current and future Lawson clients. (...)
Excerpt related to
software technology support:
Lawson has unveiled a new standards-based business applications platform designed to increase overall application quality
and improve the product ...
Published:
2005-10-07
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Abstract:
An enterprise that wants to shift to a global product development strategy must invest in modern product lifecycle management
(PLM) technology. Therefore, the PLM software market could be on the edge of a significant growth cycle. (...)
Excerpt related to
software technology support:
... with strong government support, especially in ... Technology
investments have been supplemented by ... manufacturing, engineering services, software
development, and ...
Published:
2008-10-17
-
Abstract:
Contrary to what vendors may contend, not all of them are able to supply a cost effective solution that satisfies the critical
requirements of an organization. In this case study from a recent selection engagement for a large series book publisher,
we size up Oracle, JD Edwards, PeopleSoft, and Lawson in (...)
Excerpt related to
software technology support:
Contrary to what vendors may contend, not all of them are able to supply a cost effective solution that satisfies the critical
requirements of an ...
Published:
2001-12-25
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Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
software technology support:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support and maintenance customers are committed to service contracts, but only to a point. New options are thus available. (...)
Excerpt related to
software technology support:
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable
prices. Support an...
Published:
2007-04-27
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Abstract:
Parametric Technology Corporation purchased Enterprise Application Integration vendor Auxilium within the last year, and
has now announced the release of Auxilium’s Info*Engine EAI product, release 4.0. The product is said to provide a platform
for “collaborative product commerce”. (...)
Excerpt related to
software technology support:
... portal offerings required to support global B2B ... Software,
Extricity Software, STC (Software Technologies), Tibco, TSI (Mercator), and Vitria Technology.
...
Published:
2000-05-23
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Abstract:
Every technology deployment should be about improving business. Old software hardly ever dies; however, old technology may
become too costly to operate, which can drive a replacement strategy, but not all the time. (...)
Excerpt related to
software technology support:
... the high cost of development, support, and enhancements ... limit the
ability of installed software to meet ... aged product architecture is a technology
problem, it ...
Published:
2004-05-21
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Abstract:
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies
outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved
service and support so they can focus on their c (...)
Excerpt related to
software technology support:
... versus the on-site application support model is ... knowledge of IT
and extensive technology infrastructure ... most popular approach to application software
outsourcing ...
Published:
2004-09-29
-
Abstract:
Due to its late expansion into the ERP world, the company has been trailed by its reputation of a best-of-breed accounting
software vendor. While Solomon has accelerated its schedule of new functionality, it will be hard pressed with tight “time-to-market”
constraints. (...)
Excerpt related to
software technology support:
Due to its late expansion into the ERP world, the company has been trailed by its reputation of a best-of-breed accounting
software vendor. While ...
Published:
2000-04-12
-
Abstract:
Business processes must be enabled across the artificial boundaries of disparate applications that must work together to
support these business processes. To that end, business process management (BPM) could assist in compliance issues, can reduce
training requirements, and increase the overall efficienc (...)
Excerpt related to
software technology support:
... is what happens to existing applications and technology. ... process
changes due to the software rigidity and ... that must work together to support
these business ...
Published:
2004-05-18
-
Abstract:
BMC Software, (NASDAQ: BMCS), has released a new product called Web DBA, designed to provide what they refer to as “application
service assurance™”. The product is still in beta, and currently only supports Oracle, and is available for download and
trial over the web. (...)
Excerpt related to
software technology support:
... marks a new architecture for BMC Software and is ... said Mark Vorholt,
chief technology officer for ... the remote management of database support
services, delivering ...
Published:
2000-05-31
-
Abstract:
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this new reality, vendors now offer enterprise resource planning systems with far more features and functionality
than ever before. But how can an organization choose (...)
Excerpt related to
software technology support:
Today, the issue of regulatory compliance touches every enterprise, and process manufacturers are no exception. To answer
the challenge of this ne...
Published:
2009-08-14