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Resumen:
High Concrete encountered several challenges in trying to understand its customer relationship management (CRM) data. Its
CRM reporting involved lengthy and error-prone processes. After seeing a demonstration of a business intelligence (BI) application
specifically designed for its Dynamics CRM system, t (...)
Extracto del documento de
crm analytics case study:
Document Type: Case Study Description: High Concrete encountered several challenges in trying
to understand its customer relationship management (CRM) data. ...
Publicado en:
2010-03-11
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Resumen:
Interdyn, a solution integrator specializing in the Microsoft Dynamics line, showed an insurance brokerage how to access
the data locked in its customer relationship management (CRM) system. After being shown a business intelligence (BI) solution
made just for Dynamics CRM, the client immediately saw the (...)
Extracto del documento de
crm analytics case study:
... value of having its CRM data presented in visual reports using dashboards showing multiple
metrics. Learn more. Download <strong>Case Study: Interdyn</strong>. ...
Publicado en:
2010-03-11
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Resumen:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Extracto del documento de
crm analytics case study:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Publicado en:
2005-02-17
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Resumen:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics
will create a smooth running CRM machine in your compan (...)
Extracto del documento de
crm analytics case study:
Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition
to a technical fram...
Publicado en:
2005-02-17
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Resumen:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Extracto del documento de
crm analytics case study:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Publicado en:
2004-11-09
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Resumen:
Providing accurate and timely analytical information to health care professionals is critical to the success of PH Tech,
provider of health care benefits administration services. PH Tech opted to integrate a business intelligence (BI) solution
that allows its clients to make better-informed decisions lea (...)
Extracto del documento de
crm analytics case study:
Case Study: PH Tech. Source: Strategy ... provider goodwill. Learn more
about its BI software. Download <strong>Case Study: PH Tech</strong>. Comments:
...
Publicado en:
2010-03-11
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Resumen:
TheMIGroup is a provider of relocation and assignment management programs for companies relocating their employees nationally
and internationally. While the company had made some standard reports available online, it needed to enable clients to tailor
both reporting formats and the information presented (...)
Extracto del documento de
crm analytics case study:
... Source: Illumiti. Document Type: Case Study Description: TheMIGroup
is a provider of relocation and assignment management programs for companies relocating ...
Publicado en:
2011-04-13
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Resumen:
Social media possess tremendous potential to drive revenue. But defining a business-effective social media strategy can be
challenging for retailers who may be new to the channel—not to say a bit skeptical. Fortunately, advances in social media
analytics now offer retailers the ability to act on intell (...)
Extracto del documento de
crm analytics case study:
Improving Revenue and Customer Engagement with Social Media Analytics. Source: SAS. Document Type: Case
Study Description: Social media possess tremendous ...
Publicado en:
2011-05-24
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Resumen:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to
assess results and declare success. (...)
Extracto del documento de
crm analytics case study:
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility
implies that t...
Publicado en:
2004-11-09
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Resumen:
WebTrends, a leader in Web analytics, needed a way to offer customers reporting and analytical access to the information
generated by its Visitor Intelligence product, which combines off- and online data to provide insight into customers. WebTrends
sought a scalable best-of-breed business intelligence (B (...)
Extracto del documento de
crm analytics case study:
... product. Find out about the reporting and analytics solution it chose. Download <strong>Case
Study: WebTrends</strong>. Comments: ...
Publicado en:
2010-03-11
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Resumen:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume that it is easy to achieve), but rather to develop or improve the systems and business processes needed
to sustain higher levels of efficiency and productivity. (...)
Extracto del documento de
crm analytics case study:
The goal of the pilot project was not to see whether RFID tags on pallets and cases could be read automatically (although
one should not assume th...
Publicado en:
2004-08-03
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Resumen:
This BI article looks at why and how in-memory technology transforms analytic applications. The primary bottleneck to high-performance
multidimensional analysis has been slow hard drive speed—the time it takes for data to be transferred from disk storage to
random access memory (RAM). With crashing RAM (...)
Extracto del documento de
crm analytics case study:
In-Memory Analytics: A Multi-Dimensional Study. Anna Mallikarjunan - September 1, 2010.
Comments: 0. Read Comments In May 2010, The ...
Publicado en:
2010-09-01
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Resumen:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This case study explains why it's important to dig deeper when a company of interest to you changes its marketing
campaign. (...)
Extracto del documento de
crm analytics case study:
SAP has a new marketing campaign. What does this mean for competitors, prospective buyers, and business-to-business marketing
professionals? This ...
Publicado en:
2006-01-05
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Resumen:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obstacles is the lack of integration, since there is a dearth of software tools from enterprise application
integration vendors to get data from RFID tags and reade (...)
Extracto del documento de
crm analytics case study:
Compliance with the market RFID mandate has unfortunately preceded the achievements of applied physics and computer science.
One of the main obsta...
Publicado en:
2004-08-04
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Resumen:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the realities of its sole market – food manufacturers who sell to the foodservice and vending markets. (...)
Extracto del documento de
crm analytics case study:
A tightly focused vendor, IRM Corporation, has fine tuned its products, services, its sales process and even its commercial
terms to match the rea...
Publicado en:
2003-01-06
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Resumen:
With 2008 sales of over $10 billion, a global process manufacturer realized that strategic focus on pricing was critical
to enhancing its competitiveness and overall profitability. A key element of the company’s pricing and profitability initiative
was to invest in an enterprise-wide pricing solution, (...)
Extracto del documento de
crm analytics case study:
Case Study: Process Manufacturing. Source: Vendavo. ... company chose.
Download <strong>Case Study: Process Manufacturing</strong>. Comments: ...
Publicado en:
2010-03-11
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Resumen:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these
three modules in our CRM Evaluation Center were given (...)
Extracto del documento de
crm analytics case study:
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer
service and support....
Publicado en:
2008-09-29
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Resumen:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Extracto del documento de
crm analytics case study:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Publicado en:
2002-08-16
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Resumen:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applications that support customer-facing functions and management decision making. That may capture the essence
of what CRM is, but it does not begin to capture why (...)
Extracto del documento de
crm analytics case study:
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled
by a set of applic...
Publicado en:
2004-11-08
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Resumen:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked to the Must-have Elements of Every Successful CRM Initiative. It’s no secret that winning and retaining
customers is the key to growth and success. But that (...)
Extracto del documento de
crm analytics case study:
8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative. Download Free Technology
Analysis Reports Linked...
Publicado en:
2010-03-11