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Resumen:
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange
Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix,
salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodl (...)
Extracto del documento de
crm siebel:
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010. ... Download <strong>The
Forrester Wave: CRM Suites for Large Organizations, Q2 2010</strong>. ...
Publicado en:
2010-09-01
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Resumen:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Extracto del documento de
crm siebel:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader
withstand the pressure from ERP giants – SAP, Oracle ...
Publicado en:
2001-12-28
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Resumen:
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record
awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and
development expertise, this approach lends itself not only t (...)
Extracto del documento de
crm siebel:
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties. Source: Slalom Consulting.
Document Type: White ...
Publicado en:
2010-07-15
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Resumen:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. This agreement will allow Great Plains partners to sell a wide range of enterprise applications to
upper-midmarket organizations (...)
Extracto del documento de
crm siebel:
Siebel and Great Plains recently announced plans to expand their partnership allowing Great Plains' VARs to sell Siebel's
eBusiness Applications. ...
Publicado en:
2000-10-03
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Resumen:
Siebel Systems announces two alliances that promise new relevance for its customer relationship management software. (...)
Extracto del documento de
crm siebel:
Siebel Systems announces two alliances that promise new relevance for its customer relationship management software.
Publicado en:
2000-03-10
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Resumen:
Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor. On June 21, Navision Software a/s, a Danish
provider of ERP solutions for mid-sized companies, and Siebel Systems Inc. announced a worldwide agreement to deliver 'customer-focused
eBusiness solutions to meet the needs of mid- (...)
Extracto del documento de
crm siebel:
Siebel Systems, the leading CRM vendor, remains the most eligible CRM bachelor.
On June 21, Navision Software a/s, a Danish provider of ERP soluti...
Publicado en:
2000-07-25
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Resumen:
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big push into the
CRM mid-market with the introduction of eBusiness 2000 MidMarket Edition. Solomon Software, a division of Great Plains, is
another in its string of recently announced notable product (...)
Extracto del documento de
crm siebel:
Much sooner than its ERP counterparts had done it in their respective market, Siebel has been making a big
push into the CRM mid-market with the i...
Publicado en:
2000-09-08
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Resumen:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience. Download Technology
Analysis White Papers In Relation To Best Practices in CRM Performance Management. Many frustrated executives find that despite
the fortune spent on managing servers, networks, an (...)
Extracto del documento de
crm siebel:
Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user
Experience. Download Technology Analysis White Paper...
Publicado en:
2010-03-11
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Resumen:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firms in this industry have been forced to expand and reorganize their offerings around the customer rather than
around products. This makes a perfect case for (...)
Extracto del documento de
crm siebel:
Last year’s deregulation of the financial services industry changed the competitive pressures on banks, brokerages, and insurance
companies. Firm...
Publicado en:
2000-11-02
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Resumen:
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product
promises mid-size businesses a more affordable, scaled down version of Siebel’s top tier application suite. (...)
Extracto del documento de
crm siebel:
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises
mid-size busines...
Publicado en:
2000-08-21
-
Resumen:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from
ERP giants – SAP, Oracle and PeopleSoft? (...)
Extracto del documento de
crm siebel:
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader
withstand the pressure from ERP giants – SAP, Oracle ...
Publicado en:
2001-12-28
-
Resumen:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Extracto del documento de
crm siebel:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development
in favor for partnering with Siebel S...
Publicado en:
2000-05-18
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Resumen:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship management initiative to supply the extensive interactive reporting, analysis, and scorecarding functionality
needed to leverage the data supplied by products like (...)
Extracto del documento de
crm siebel:
Cognos, one of the largest business intelligence and on-line analytical processing vendors, has announced an aggressive customer
relationship mana...
Publicado en:
2000-11-06
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Resumen:
The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of its Universal
Application Network seems innovative and should help the needs of the higher-end of the market, whose paramount concern have
been the enormous costs of integration and the gen (...)
Extracto del documento de
crm siebel:
The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the
end. However, Siebel's idea of its Universal Application Netw...
Publicado en:
2002-05-13
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Resumen:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Extracto del documento de
crm siebel:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success
in the CRM market. A strong custome...
Publicado en:
2000-12-04
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Resumen:
J.D. Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their 18 month relationship
with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel’s eFrontOffice capabilities.
Abrupt? Yes. Unexpected? Possibly. In the b (...)
Extracto del documento de
crm siebel:
JD Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their
18 month relationship with Siebel a...
Publicado en:
2001-08-28
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Resumen:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing
that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a
full view of the customer is by integrating front-e (...)
Extracto del documento de
crm siebel:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and
by addressing that issue. An ...
Publicado en:
2002-05-10
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Resumen:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market. Its latest gimmick from its bag of
tricks was the recent launch of the OracleSalesOnline.com system, which allows businesses to use Oracle's SFA software for
free. However, any additional CRM components users might ne (...)
Extracto del documento de
crm siebel:
Oracle will not rest until it comes close (or even overtakes) Siebel in the CRM market.
Its latest gimmick from its bag of tricks was the recent l...
Publicado en:
2000-10-06
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Resumen:
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the impact to future software development. (...)
Extracto del documento de
crm siebel:
Vignette is IBM's latest partner. This global strategic alliance promises to boost revenue for both parties. The verdict
is still out on the imp...
Publicado en:
2000-08-31
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Resumen:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications
that must be integrated? This article compares the (...)
Extracto del documento de
crm siebel:
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate
data sources, or go w...
Publicado en:
2001-09-05