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Resumen:
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product
promises mid-size businesses a more affordable, scaled down version of Siebel’s top tier application suite. (...)
Extracto del documento de
crm suite:
Siebel is making a big push into the mid-market with the introduction of eBusiness 2000 MidMarket Edition. This product promises
mid-size busines...
Publicado en:
2000-08-21
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Resumen:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Extracto del documento de
crm suite:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Publicado en:
2005-08-17
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Resumen:
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM suite, eCRM7, will be generally
available in December. MicroStrategy is also employing CRM concepts within its own organization to increase customer satisfaction. (...)
Extracto del documento de
crm suite:
MicroStrategy has recently added CRM applications to its offerings. The company’s new CRM
suite, eCRM7, will be generally available in December. ...
Publicado en:
2000-12-15
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Resumen:
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced.
Rich functionality is offered in a three-module structure that continues to compete in the demanding "best fit," customer
relationship management, small and medium enterprise mar (...)
Extracto del documento de
crm suite:
TEC recently reviewed Maximizer Enterprise 8. Tailored to the latest Internet technology, the offering is aggressively priced.
Rich functionality ...
Publicado en:
2004-09-23
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Resumen:
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors.
Kana is the most recently announced CRM customer. Kana has voice enabled their RealTime offering to provide ecommerce sites
a way to talk to their customers. (...)
Extracto del documento de
crm suite:
Lipstream, the company that provides voice enabled chat to Excite, also supplies Voice over IP software to eCRM vendors. Kana
is the most recentl...
Publicado en:
2000-09-06
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Resumen:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications
division and has hinted that it may reduce the unit (...)
Extracto del documento de
crm suite:
On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software
sales fueling a sol...
Publicado en:
2000-04-24
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Resumen:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado CRM 5.0 from the
perspectives of core functionality, its distinguishing factors, and the challenges users may face when considering the Surado
solution. (...)
Extracto del documento de
crm suite:
Surado Solutions aims to provide a complete customer relationship management suite. We'll analyze Surado
CRM 5.0 from the perspectives of core fun...
Publicado en:
2006-08-17
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Resumen:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs, and improve the quality of its operation. Nevertheless with marketing automation there are huge
untapped opportunities for business improvement, given market (...)
Extracto del documento de
crm suite:
Marketing is possibly the only remaining major business function yet to revise its core processes to take advantage of IT
that can cut time, costs...
Publicado en:
2004-05-15
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Resumen:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product with
proven quick payback may prove the fact that the marketing automation point providers with a differentiating value proposition
and with immaculate execution may prevail the onslaug (...)
Extracto del documento de
crm suite:
Unica's possibly unique set of broad and astute functional footprint and geographic coverage, easily-deployable product
with proven quick payback ...
Publicado en:
2003-06-28
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Resumen:
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and campaign-management features to its customer-relationship management suite. (...)
Extracto del documento de
crm suite:
On December 6, SAP revealed it had entered into a partnership with Recognition Systems Group of the United Kingdom to add
marketing-planning and c...
Publicado en:
1999-12-08
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Resumen:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history,
its functionality remains critical and CRM is being absorb (...)
Extracto del documento de
crm suite:
Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the
case with even ancient...
Publicado en:
2003-03-28
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Resumen:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel Systems, and 2) it announced the intention to deliver its product also via 3rd-party Application Service
Providers (ASPs). We express our views in this regard. (...)
Extracto del documento de
crm suite:
Two recent moves by Lawson Software have stunned the market: 1) it discontinued its in-house CRM development in favor for
partnering with Siebel S...
Publicado en:
2000-05-18
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Resumen:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM
market. A strong customer focus and a commitment to a 100% web-based architecture are just two of its critical success factors.
Find out how Onyx is staking its claim. (...)
Extracto del documento de
crm suite:
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market.
A strong custome...
Publicado en:
2000-12-04
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Resumen:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, service, and E-commerce capabilities. (...)
Extracto del documento de
crm suite:
Front-office vendors Baan Co. and SalesLogix Inc. round out their customer-relationship management application suites adding
new marketing, servic...
Publicado en:
2000-03-17
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Resumen:
When The Clientele Group of Epicor Software Corporation was faced with scalability and performance limits in their CRM software,
they redesigned their application around the Microsoft® .NET Framework. A server architecture based on SQL Server™ 2000 and
XML Web services removes their scalability limits (...)
Extracto del documento de
crm suite:
Clientele CRM.NET Suite Gains Scalability, Smart Client from the .NET Framework and XML
Web Services. Source: Epicor. Document Type ...
Publicado en:
2010-03-11
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Resumen:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CRM functionality to provide advances in personalization and campaign management. (...)
Extracto del documento de
crm suite:
E.piphany’s E.5 product suite is scheduled for release in late August. The new suite combines analytical customer information
with traditional CR...
Publicado en:
2000-08-16
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Resumen:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company is expected to launch a telesales application and Internet portal that it hopes will lay the foundation
for the full CRM suite rollout early next year. (...)
Extracto del documento de
crm suite:
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month.
In December the company...
Publicado en:
1999-11-17
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Resumen:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft
war? (...)
Extracto del documento de
crm suite:
Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it
may be the architect of ...
Publicado en:
2008-10-13
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Resumen:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which
vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software,
functionality, and interoperability one could ever ask for. (...)
Extracto del documento de
crm suite:
There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors
embrace open arch...
Publicado en:
2001-11-22
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Resumen:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM product. Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is
determined to establish a CRM “kingdom” based on Consona (...)
Extracto del documento de
crm suite:
CRM software analysis: Read this comprehensive analysis and summary of Consona Enterprise CRM to learn what lies ahead for
this flagship CRM produc...
Publicado en:
2010-02-05