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Extracto del documento de
microsoft crm part 1:
... Unlike other CRM software service providers, Microsoft CRM
helps small businesses as well as large ... Part 1 is quite “pro” Dynamics
CRM, since the product ...
Publicado en:
2010-02-15
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Resumen:
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM. (...)
Extracto del documento de
microsoft crm part 1:
CRM itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide
explanation and mea...
Publicado en:
2001-10-12
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Resumen:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Extracto del documento de
microsoft crm part 1:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Publicado en:
2002-08-16
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Resumen:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Extracto del documento de
microsoft crm part 1:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Publicado en:
2003-08-29
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Resumen:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Extracto del documento de
microsoft crm part 1:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Publicado en:
2003-08-30
-
Resumen:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and R&D
investment, its strong channel, traditionally attractive pricing policies, and the aura and experience within the market segment.
Microsoft CRM remains both a threat and an opportunit (...)
Extracto del documento de
microsoft crm part 1:
Microsoft's foray into the CRM arena has not been a bed of roses, despite its indisputably large marketing muscle and
R&D investment, its strong c...
Publicado en:
2003-08-29
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Resumen:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Extracto del documento de
microsoft crm part 1:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Publicado en:
2002-04-19
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Resumen:
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article
to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon
of CRM (...)
Extracto del documento de
microsoft crm part 1:
CRM. CRM itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to
provide explanati...
Publicado en:
2001-11-02
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Resumen:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure that its appetite will remain in check for very long. (...)
Extracto del documento de
microsoft crm part 1:
While Microsoft might be honest today with its claims of staying away from the true enterprise-level CRM applications space,
no one can be sure th...
Publicado en:
2002-03-08
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Resumen:
Microsoft's reticence to comment on any timelines of product integration and operations mergers, to our belief, stems from
their genuine inability to foresee it at this stage. Still, although the indications that the business will continue to be
as usual are strong, Microsoft may eventually decide to str (...)
Extracto del documento de
microsoft crm part 1:
Microsoft's reticence to comment on any timelines of product integration and operations mergers, to our belief, stems
from their genuine inability...
Publicado en:
2002-05-15
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Resumen:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to former
ERP stardom given the company's recent product enhancements, new partnerships and customer base retention/expansion initiatives? (...)
Extracto del documento de
microsoft crm part 1:
Having stemmed the tide of losses and returned to profitability in 2001, will in 2002 market witness Baan's return to
former ERP stardom given the...
Publicado en:
2002-02-18
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Resumen:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has been putting together the pieces of its CRM (and likely the overall enterprise applications) strategy
mosaic (...)
Extracto del documento de
microsoft crm part 1:
While most of its applications co-opetitors have been licking their wounds and bracing for a long summer drought, fat cash
cushioned Microsoft has...
Publicado en:
2002-08-15
-
Resumen:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a beneficiary in every way. (...)
Extracto del documento de
microsoft crm part 1:
Whether this is a temporary stint, a true long-term alliance, or just a prelude to nuptials down the track, Microsoft should
turn out as a benefic...
Publicado en:
2003-08-30
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Resumen:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing
that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a
full view of the customer is by integrating front-e (...)
Extracto del documento de
microsoft crm part 1:
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and
by addressing that issue. An ...
Publicado en:
2002-05-10
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Resumen:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that 2002
will, for some more tenacious Tier 2/Tier 3 vendors, be the year of delivering products under their own steam as to counteract
the onslaught by Tier 1 vendors and mid-market juggern (...)
Extracto del documento de
microsoft crm part 1:
While the ERP mid-market has seen more vibrant intra-market merger & acquisition activity during 2001, it appears that
2002 will, for some more te...
Publicado en:
2002-04-19
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Resumen:
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note
provides an overall understanding of how the system fits together to run a business. (...)
Extracto del documento de
microsoft crm part 1:
If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note
provides an overall un...
Publicado en:
2005-02-10
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Resumen:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (i.e., the so-called
"Project-PLUS" marketing spin), Deltek remains well-entrenched in the territory that many companies aspire to control, but
have yet to penetrate. (...)
Extracto del documento de
microsoft crm part 1:
By extending its traditional focus on project-based businesses into the closely related areas of PSA and CRM (ie, the so-called
"Project-PLUS" m...
Publicado en:
2004-01-07
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Resumen:
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is
poised to survive the ongoing market shakeout. (...)
Extracto del documento de
microsoft crm part 1:
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is
poised to survive the on...
Publicado en:
2002-02-04
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Resumen:
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities should
benefit users, a lot more cohesive SCM strategy is needed for Microsoft to truly permeate the SCM mid-market. (...)
Extracto del documento de
microsoft crm part 1:
While the recent initiatives by Microsoft Business Solutions to piecemeal bolster its product lines' SCM capabilities
should benefit users, a lot ...
Publicado en:
2003-12-01
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Resumen:
While the Microsoft Business Network (MBN) product is worth considering for a number of compelling reasons, it will take
some immense doing before it becomes a retailers' equivalent of what the Sabre reservation system means to airline agents. (...)
Extracto del documento de
microsoft crm part 1:
Part One: Event Summary. ... planning (ERP) and customer relationship management (CRM)
solutions: MBS ... Plains, MBS Navision, MBS Solomon, Microsoft CRM, and
related ...
Publicado en:
2004-09-01