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Abstract: Today, globalization is becoming a way of business. With big-box retailers, supplier relationship management (SRM) has become an important component in how organizations conduct business. In this
podcast, Rodney Winger from Epicor discusses ERP - distribution software and SRM solutions.
PubDate: 7/25/2007
Abstract: As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. Learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.
Abstract: Recent legal actions against online MP3 search services suggest U.S. businesses may be liable for not restricting programs like Napster and Gnutella on their networks
Abstract: The Internet and big-box retailers have changed the way products from MP3 players to garden tillers reach the market. Customers now have a direct pipeline, via the Internet, to the name on the label of the products they buy. And those customers are going back in droves to the manufacturers instead of the retailers for product support. How can you distinguish your brand, given this new market dynamic? Find out now.
Abstract: Manufacturers must constantly address how to increase customer satisfaction, identify supply chain issues before they become problems, and lower production costs. In this podcast, Lyndsay Wise and Robert Abate discuss the benefits business intelligence provides to help address these topics.
Abstract: Research shows that the number one software solution that small to medium businesses plan to purchase in the coming year is business intelligence (BI). Download TEC’s latest podcast to find out why BI is so hot right now.
Abstract: Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle's Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business.
Abstract: You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its sales and marketing efforts. Find out how MDM can help boost your company's bottom line in this latest podcast.
Abstract: This UltiPro Workforce Management technology white paper offers an overview of UltiPro’s technical architecture, and is primarily intended for information technology executives and professionals who want to better understand UltiPro’s technology advantages. After reading this white paper, the reader should have a clear understanding of the modular design and underlying technology of the UltiPro Workforce Management solution and the key benefits to the information technology (IT) organization.
Abstract: The issues created by the use of punch card ballots, an obsolete technology, during the recent US Presidential election are similar to the ones that businesses confront every day when dealing with technological change. It is therefore instructive to examine voting technology issues in the way that most businesses would approach an important information technology decision.
Abstract: While both the LeadTime Technology (LLT) and the advanced planning optimization (APO) modules from SAP are supply chain optimization tools, the scope of each is very different. APO optimizes the global supply chain based on costs and heuristics, while LLT looks at production resources and bases optimization on economic profit. Compare the differences between these two tools and see why LLT provides a distinct advantage.
Abstract: Production lines and distribution centers have optimum target levels for leanness, but reaching these levels can be difficult. By implementing LeadTime Technology (LTT), manufacturers benefit from leaner inventories, greater customer service levels, and increased economic profit. Find out what the five most important points on LLT and lean operations are and how applying these tools can work to your advantage.
Abstract: It has been estimated that two-thirds of all complex technology solutions, such as customer relationship management (CRM), enterprise resource planning (ERP), and performance management result in less than successful outcomes. Implementing a complex technology-enabled performance management solution is a worthwhile, but significant challenge. That’s why the implementation of technology must be a small part of a larger change effort.
Abstract: With tight budgets and spending restrictions affecting education, there has been increased interest in using a tool that has achieved significant success in the business world—customer relationship management (CRM) for schools. This approach involves taking a 'customer-concentric' view to develop strategic plans. The key, however, is to take advantage of these capabilities without creating additional 'information technology' overhead.
Abstract: Technology innovation continues at an incredible rate. Computing power, end user devices, networking and communication options, and software applications all offer new capabilities and options unimagined even five years ago. But the challenge remains the same as ever: how to select technology investments wisely? By following some basic guidelines, a company can help ensure its technology investments support business direction.
Abstract: On September 13, Business Objects and Brio Technology announced that they had settled a patent infringement suit. Brio technology will be forced to pay an undisclosed sum to Business Objects, and to acknowledge the validity of Business Objects' U.S. patent.
Abstract: Every technology deployment should be about improving business. Old software hardly ever dies; however, old technology may become too costly to operate, which can drive a replacement strategy, but not all the time.
Abstract: When compared to leading vendors, Ramco suffers from size, funding, and market awareness comparisons. However, it appears to be at least equal in functionality (if not even stronger in certain industries of focus), superior in technology and leading in vision. Of course, more than functional capabilities, technology, and vision are needed to succeed in today’s marketplace.
Abstract: Information technology (IT) is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware (source: Information Technology Association of America [ITAA]).