Accounts Receivable Features and Functions
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Customer Master File
This section reviews the process whereby customers can be set up and all of the controls that relate to that customer defined.
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Customer Relationship Management
Customer relationship management (CRM) and contact management are the keys to managing the relationship with customers.
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Invoicing
Work can be performed, but funds will not be received unless invoices are sent quickly and accurately. This section covers the invoicing process.
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Cash Receipts
Customer payments must be received in a timely fashion, recorded properly, and deposited into the bank as quickly as possible. This section deals with each of those processes.
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Debt Collection
This section lists some of the procedures companies can take to make sure their customers pay them in a timely fashion.
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Control Reports
The reports listed in this section (as well as sorts of the same report) give users the ability to check information to make sure it has been input correctly.
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Financial Reports
Once data has been input into accounts receivable, users will probably need to review slices of that data to determine if revenues are in line, where revenue is being generated, and how that revenue compare against other benchmarks.
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ERP for SMB Features and Functions
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