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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Contact Management System Integration Features and Functions

CRM applications tend to be quite comprehensive and therefore potentially very expensive. Contact Management systems that concentrate on customer contact are less complex and therefore considerably less expensive. In many instances small to mid-sized organizations will need nothing other than these contact managers to assist them maintain strong sales efforts.

  • Vendor provided contact manager

  • ACT! 2000

  • Goldmine

  • MarketForce

  • Maximizer

  • Telemagic

Customer Relationship Management Features and Functions
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