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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Job/Project Front Office Support Features and Functions

Job/Project Front Office Support: Job and project costing requires more than just the ability to record and analyze costs. In many instances the user will need other job and project related functions to serve their clients effectively. These additional functions all relate to customer support as well as organizational issues that have some effect on customer service.

  • Client or contact management

  • Engagement management

  • Event and task management

  • Calendaring or scheduling

  • Communications management

  • Document management

  • Time and expense management

Job Initiation Features and Functions
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