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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Monitoring and Reporting Features and Functions



  • Administrator tool monitors and manages the process

  • Accesses internal workflow database through external SQL queries or via API's used by applications

  • Log with statistical tracking facilities

  • Log with configurable tracking and auditing of data facilities

  • Log with archiving audit data facilities

  • Log with facilities such as a configurable data retention period

  • Provides an administrator's tool to monitor and manage performance monitoring services monitoring throughput, cycle times, and real time performance

  • Views specific queues and performs real time monitoring through an administrator's tool that monitors and manages work list and queue monitoring

  • Provides an administrator's tool to monitor and manage complex monitoring support, including the flexibility to monitor multiple custom aspects of workflow processing, such as instances, roles, activities, and groups

  • Monitors progress of tasks, update task status, and view order history

  • Graphical workflow, tabular workflow, and status identification

  • Automatically identifies tasks in jeopardy

  • Order and task search

Workflow Features and Functions
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