Business Process Management (BPM) Features and Functions
Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.
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Process Modeling
The graphical representation of the workflow, which can be either information or an actual document in a business process.
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Security Management
Control access to the content through authentication, role and directory management, access control settings, and passwords.
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Process Collaboration
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Form Management
The ability to manage the forms used in BPM regarding formatting, validation and layout.
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Workflow Portal
A portal overview on several parts of the workflow within the business process.
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Monitoring and Management
These requirements show the type of monitoring that is available on the workflow and audit trails.
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Process Analytics
Types of analytics that can be performed on the business processes.
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Product Technology
This group of criteria defines the technical architecture of the product as well as the technological environment in which the product can run successfully. Criteria include product and application architecture, software usability and administration, platform and database support, application standards support, communications and protocol support and integration capabilities. Relative to the other evaluation criteria, best practice selections place a lower relative importance on the product technology criterion. This apparently lower importance is deceptive because the product technology usually houses the majority of the selecting organization's mandatory criteria, which generally include server, client, protocol and database support, application scalability, and other architectural capabilities. The definition of mandatory criteria within this set often allows the client to quickly narrow the long list of potential vendors to a short list of applicable solutions that pass muster relative to the most basic mandatory selection criteria.
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Information Management and Collaboration Features and Functions
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