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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Workflow Management Features and Functions



  • Authorized non-technical users can manage workflow processes

  • Manages and tracks sequential and parallel workflow actions

  • Saves and renames workflows

  • Controls and interacts with workflow instances: creation, activation, suspension, termination

  • Notification features can be enabled or disabled by system administrators

  • Workflow steps can be reassigned in real time

  • The workflow administrator can reassign workflow steps in real time

  • The workflow step owner can reassign workflow steps in real time

  • Workflow administrator can delegate rights to users

  • Authentication of external users in a workflow can be added

  • Users can interact with the workflow via a client

  • Users can interact with the workflow via e-mail

  • Workflow interaction by client or e-mail can be determined based on whether or not a user is licensed

  • User collaboration

  • Task collaboration

Workflow Features and Functions
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