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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Workflow Notification Features and Functions



  • Notification alerts participants responsible for workflow steps

  • Notification alerts specific workflow participants

  • Workflow notification mechanisms integrate with desktop products (such as Lotus Notes or Outlook)

  • Workflow notification mechanisms integrate with an RDBMS server

  • Workflow notification mechanisms that integrate with the user desktop

  • Notification occurs within an e-mail program or entirely within the collaboration environment

  • Supports one-time notifications

  • Supports unlimited recurrent notifications

  • Supports recurrent notifications with maximum recurrent count

  • Can raise a single notification within a defined time period

  • Can immediately notify users when an event occurs that is set to trigger the notification

  • Solution prevents the user from switching notifications off

  • Includes hyperlinks to content objects

  • Notifies users of changes to configuration without the use of attachments

  • Notifies or escalates overdue workflow actions

  • Reminder notifications as scheduled task deadlines approach

  • Notification escalation

Workflow Features and Functions
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