Enterprise Content Management (ECM) Features and Functions
Content management systems enable management of web site content,internal corporate documentation and information, and group collaboration. This Enterprise Content Management (ECM) knowledge base covers requirements for content authoring, workflow, presentation, asset management, reporting, backup, and other criteria for content management processes.
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Product Technology and Support
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Content Authoring
Authoring content is the ability to create content through an content editor, import of content, aggregation of items, and the capability to deploy and present the content.
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Content Acquisition
The ability to gather content through import or metadata
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Content Aggregation
The process of bringing different information sources into one overall structure
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Output and Content Presentation
Different ways of presenting the content through HTML or XML
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Workflow Management
Managing the processes to create flows of sequential and parallel tasks that must be accomplished
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Version Control and Management
Version control lets multiple users make simultaneous changes to content, and keeps track of these changes.
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Personalization Management
The ability to provide personalized, appropriate content to the particular individual who viewing the content inside a standard framework.
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Portal Support
Many ECM solutions integrate with portal systems for personalization of the content
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Document and Records Management
Document management products function to help companies better manage the creation and flow of documents through the help of databases and workflow engines that encapsulate metadata and business rules. Records management consists of creation, maintenance, and destruction of records of an organization. The life cycle of record management includes creation, distribution, storage and maintenance, retention, and archival.
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Search and Indexing Management
Seach and index components support searching content that is stored in the repository and create an index on what kind of content is available within the database. These are important toward giving users intuitive and relevant results as they seek information.
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Security Management
Control access to the content through authentication, role and directory management, access control settings, and passwords.
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Digital Asset Management
Digital asset management is also sometimes referred to as asset management (AM) or media asset management (MAM). The business case for DAM is that companies whose lifeblood revolves around their digital assets—such as entertainment firms—should organize and "re-purpose" those assets to streamline costs and enhance revenues.
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Reporting and Statistics Management
This category covers criteria to generate reports and statistics on repositories, web sites and user visits, and different ways to generate the output of these reports
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Performance, Backup, and Recovery
This cateogory covers how databases set up to handle the required performance and the ability to back up and restore the repository in case of an incident.
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Information Management and Collaboration Features and Functions
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