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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Reliability and Performance Features and Functions



  • User input and requests are completed within 3 seconds, 90 percent of the time

  • Simple database queries are completed within 3 seconds, 90 percent of the time

  • All database queries (including complex) are completed within 30 seconds, 90 percent of the time

  • Complex database queries do not prevent other transactions from being undertaken

  • All transactions provide progress feedback on the user's screen

  • Total scalability with sites and users

  • Can be deployed without a single point of failure

  • Checked-out content can be worked on even if connectivity to the repository is lost

Performance, Backup, and Recovery Features and Functions
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