SaaS and Hosting Options Features and Functions
Criteria for software as a service (SaaS) or hosted solutions.
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- Automatic system deployment and maintenance
- Vendor addresses customization requirements for business functionality, data security, user interface, etc.
- Secure application and data access via vendor's provisioning
- Secure application and data access via administration
- Secure application and data access via LDAP provisioning or single sign-on
- Secure application and data access via management tools
- Audit trail
- Scalable to thousands of potential users
- Application can be hosted within customer's secured environment
- Multitenant SaaS application to allow all users to receive application updates at the same time
- SAS-70 Level II Audit Certification of the hosted partner
- SAS-70 Level II Audit Certification of the vendor per se
- Hosted single-tenent ASP delivery
- Use of AJAX eliminates a need to reload an entire page every time user submits data to the server
- User side is pure HTML, does not require any applets, Active X controls, or any other plug-ins
- The same application is used when the user is is working both on-line and off-line and has an identical look and feel
- Runs with any browser on any platform and over slow connections (like dial-up)
- All data is maintained in a relational database, which allows third party BI tools to access the data
- Scripting language lets administrators write and maintain advanced or complex calculations through a point and click UI without knowing programming
- Transport protocols
- Deploys on-premise or delivered in a SaaS model
- Users can work off-line, disconnected from the Internet, and replicate afterwards
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Product Technology and Support Features and Functions
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