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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Learning Management Suite (LMS) Features and Functions

The Learning Management Knowledge Base will help you select learning content and management systems. It covers the required tools for effective training, e-learning and virtual classroom, course management, competency management, and other criteria.

Classroom Training Management

Tools for managing instructor-led classroom training in an enterprise. Includes registration, resource allocation, approvals, and tracking of results.

E-learning Management

E-learning management includes tools for cataloguing, launching, and keeping learner records for both proprietary (custom) and third party generic on-line learning.

Custom Content Authoring/Publishing Tools

Tools for the creation and delivery of learning in organizations. These tools may be exclusively for e-learning/on-line learning or may also include the design of classroom or blended training. If these are not provided directly as part of the system, recommended tools from other suppliers may be indicated.

Virtual Classrooms

Virtual classrooms are tools, which enable you to conduct live (synchronous) learning at a distance over the internet. They are also called web conferencing and live e-learning and collaboration tools. They usually include provisions for participant interaction, whiteboards for showing presentations (such as via PowerPoint) and for data sharing. They may include audio and video.

Course Content/Learning Object Management

Course content can be stored and catalogued in a learning object repository for reuse.

Communication and collaboration

Tools which enable communication with instructors and among learners and enables collaboration and teamwork among the learners--include calendars, threaded discussion groups, and communities of practice.

Assessment and evaluation

Tools for creating, delivering, and administering tests and surveys. May be part of course creation or separate from it.

Performance Support

The ability of a learner to access specific parts of courses/bits of information/learning objects for just-in-time review and support for job performance.

Blended Learning

Learning which combines several aspects of classroom and e-learning or synchronous and asynchronous learning.

Competency and Performance Management

The ability to track employee and corporate competencies as well as performance including skill gap analysis, assessment tools, and regulatory compliance.

eCommerce support

Tools which provide the ability for the organization to charge for courses either internally or internally and accept various means of payment.

Reporting

The ability to produce reports on the activity within the system, broken down in various ways and using various criteria.

Analytics

The ability to provide various analytical data to measure the performance of the system and the company in relation to its goals.

Language Support

The system interface and content is or may be localized for specific languages.



Usability

How easy and intuitive is the system to learn and use for both learners and administrators?

Support

Types of support the system vendor provides for implementation, training, etc.

Product Technology and Support



Information Management and Collaboration Features and Functions
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