Graphical User Interface (GUI) Features and Functions

• Graphical UI designed to be intuitive and easy-to-use, both in English and in other supported languages


• Web-based GUI


• Enforced completion of mandatory fields at all stages of a workflow to enforce data integrity, prior to passing the work order to the next stage


• Configurable user defined default values for all recurrent data entry fields


• Selection from a drop-down list of the street, town, area, city, county, and region in the address fields


• Convert a lead to a prospect and then to a customer, without requiring data to be reentered


• Selection, activation, deselection, and deactivation of any possible combination of the above characteristics by MML commands or by using a GUI-based interface


• Copying of an order and application of it to another account


• Easy-to-use UI that provides the ability for a CSR to order products or services using a "drag-and-drop" type of interface