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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Event Records Features and Functions



  • Collect, process, and distribute normal event records from switches, third party files, servers and RADIUS servers

  • An audit trail for event records

  • Implementation of industry standards into the mediation solution, specifically regarding handling the contents in the event record fields

  • Pulling and spontaneous transfer of event records of specific accounts for hot billing; for example, for the pricing of telephone calls made from rented handsets

Core Requirements--Mediation Features and Functions
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