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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Reports on Service Order Resolution Features and Functions



  • Reports on the volume of open service orders

  • Reports on the volume of service orders resolved during a specified period

  • Lists of service orders based on their status and assigned groups

  • Reports on service order details and actions undertaken

Application Specific Reports Features and Functions
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