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Software Evaluation Features and Functions

Before you can begin comparing enterprise software solutions, it's important to understand the features and functions that you need to run your business.Below, you'll find links to comprehensive models of features and functions for several types of enterprise software, accounting, asset management, business intelligence (BI), content management systems (CMS), enterprise resource planning (ERP), human capital management (HCM), product lifecycle management (PLM), product portfolio management (PPM), relationship management, and supply chain management (SCM). These feature/function models can help you better understand vendor offerings as you compare software solutions, including

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Bill Cycle Processing Features and Functions



  • Parameterized and schedule-driven bill cycle processing

  • Robust and fully recoverable bill cycle processing

  • Stopping and restarting of bill cycle processing at logical points

  • Re-processing of a billing cycle in order to accommodate new billing or customer data

  • Configurable rounding of charges, and the ability to carry forward of any non-charged amount to the next billing cycle

  • Automated bill reconciliation process to check that all charges in the processed bill cycle were billed

  • Identification of any discrepancies found in the reconciliation process, investigation of these discrepancies, and reporting on any discrepancy found

  • Viewing of billing cycle totals

  • Normal use of a monthly or bimonthly billing cycle for subscriber billing, but use of multiple cycle billing and out-of-cycle on demand billing as per a request from the customer, i.e., hot billing

  • Inclusion of all transactions that have arisen since the last bill run

  • Dates for bill runs that can be defined in any language supported

  • Assignment of new customer accounts to the most appropriate billing cycle based on the customer profile

  • Overlapping billing cycles

  • Easy transfer of customers from one billing cycle to another

  • Automatic or manual bulk transfers of customers' accounts between billing cycles

  • Marking of customers whose billing cycle should not be changed

  • Exclusion of event records from an indefinite number of days before the date of the actual bill run, and then run them in the next bill run

  • Definition of two or more billing cycles on the same date in a month

Billing and Invoicing Requirements Features and Functions
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